John’s career transitioned to aviation as he became a commercial pilot flying all over the world. In his 15 years of flying experience, John has logged over 12,000 hours in multiple types of airplanes and has been directly involved in aviation safety initiatives throughout this career. Today, aviation safety is dominated by a concept knows as Crew Resource Management (CRM). Introduced in 1978, following the crash of United Airlines flight 173, this comprehensive set of communication protocol has revolutionized the way decisions are made in the cockpit. CRM focuses on standardizing interpersonal communications in a setting where errors in decision making can lead to devastating outcomes. Leveraging the intent, protocols, and training within the aviation industry, Safescape has identified numerous opportunities to apply CRM best practices to community emergency response planning.